Frequently Asked Questions

Everything you need to know about shopping with Modern Prairie Inc.

What is the standard shipping timeframe for orders?

We typically process and ship orders within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.

How can I track my package?

Once your order has shipped, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

Modern Prairie Inc. accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to include more international destinations in the near future.

Are your products sustainably sourced?

Quality and ethics are at our core. We partner with manufacturers who prioritize sustainable practices and high-quality materials to ensure our products are built to last.